Privacy Policy

Last Updated: July 14, 2026

SUMMARY OF KEY POINTS

Before diving into the details, here is a quick overview of how we handle your privacy at Tourni.Pro Tournament Services:

  • What personal information do we collect? We collect your name, email address, account preferences, payment information, device details, location data, and usage analytics to help you run and manage tournaments.
  • Do we process any sensitive personal information? We do not collect highly sensitive personal data (like health or biometric data). We do process payment information, which is securely handled directly by our trusted payment partners.
  • Do we collect information from third parties? Yes, we receive basic payment confirmation details from our payment processors (Stripe and PayPal) and analytics data from Google Analytics.
  • How do we use your information? We use your data to provide our tournament management platform, process your payments, secure your account, and improve our software.
  • Who do we share your personal information with? We share your data only with essential service providers that make our platform work, such as Amazon Web Services (AWS) for cloud hosting, Stripe and PayPal for payments, and Google Analytics for platform insights. We never sell your personal data.
  • What are your privacy rights? You have the right to access, correct, delete, and export your personal data. You can also opt out of marketing communications and withdraw your consent at any time.
  • How can you contact us? You can reach our privacy team anytime at legal@tourni.pro.

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    1. Introduction

    Welcome to Tourni.Pro Tournament Services. We provide a comprehensive cloud-based tournament management platform designed to help you effortlessly host, manage, and participate in leagues and tournaments. Because our platform connects organizers and players globally, we understand that trust is the foundation of our community.

    We wrote this Privacy Policy to explain exactly how we collect, use, and protect your personal information. We believe in plain language and transparency, so we have avoided dense legal jargon wherever possible. Our goal is to ensure you understand your rights and feel completely confident using our platform.

    This policy applies to all users of our website (https://www.tourni.pro) and our tournament management software. If you have any questions after reading this, please reach out to us at legal@tourni.pro.

    2. What We Collect & Why

    We only collect the information we actually need to provide and improve our tournament services. We rely on your consent as our primary legal basis for processing this information under global privacy laws like the GDPR and UK GDPR.

    Information You Give Us Directly

    When you register for an account or set up a tournament, you voluntarily share specific information with us. We collect:
  • Personal Information: Your name and email address. We need this to create your account, identify you as a tournament organizer or participant, and communicate with you.
  • Account Preferences: Your timezone, league settings, and notification choices. This ensures the platform works exactly the way you want it to.
  • Payment Information: Billing details required to process your subscription or tournament fees.

    • Information We Collect Automatically

    As you interact with our platform, we automatically gather certain technical data to keep the service running smoothly and securely:
  • Device Information & Technical Logs: We collect data about the device you use to access Tourni.Pro, including your IP address, browser type, and operating system. This helps us troubleshoot bugs and optimize the platform for your specific device.
  • Usage Analytics: We track how you navigate our software—such as which features you use most often. This tells us what is working well and what we need to improve.
  • Location Data: We collect general location data (derived from your IP address) to help suggest local tournaments and ensure our services are localized to your region.
  • Cookies & Tracking Data: We use small data files to keep you logged in and remember your preferences across sessions.

    • Information From Third Parties

    We occasionally receive information about you from our trusted partners. For example, when you pay for a subscription, Stripe or PayPal will send us a confirmation token and the last four digits of your card so we can grant you access to premium features.

    3. How We Use Your Information

    Every piece of data we collect serves a specific purpose. We use your information to:

  • Deliver Our Core Services: We use your account and preference data to host your tournaments, generate brackets, and manage league standings.
  • Process Payments: We use your billing details to facilitate financial transactions securely.
  • Improve and Personalize the Platform: By analyzing usage data and device information, we can build better features, fix software bugs, and tailor the platform to your needs.
  • Communicate With You: We use your email address to send important service updates, password reset links, and tournament notifications.
  • Maintain Security and Prevent Fraud: Technical logs and location data help us detect suspicious login attempts and protect your account from unauthorized access.
  • Comply With the Law: We may process your data to meet our legal and regulatory obligations across the jurisdictions we serve.
  • Send Marketing Communications: With your explicit consent, we may send you newsletters or promotional offers. You can opt out of these at any time.

    • 4. When We Share Your Information

    We respect your privacy and want to be absolutely clear: we never sell your personal data. We only share your information in the following limited circumstances:

  • Essential Service Providers: We share data with trusted third-party companies that help us run our business. This includes Amazon Web Services (AWS) for secure cloud hosting, Stripe and PayPal for processing financial transactions, and Google Analytics for understanding platform usage. These providers are legally bound to protect your data and can only use it for the specific tasks we assign them.
  • Legal Requirements: If we are required to do so by law, court order, or valid government request, we will share your information to comply with global regulations.
  • Business Transitions: If Tourni.Pro is ever involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.
  • With Your Consent: We may share your information for other purposes if you explicitly agree to it.

    • 5. Your Privacy Rights

    Depending on where you live, you are protected by various privacy frameworks, including the GDPR (EU/EEA), UK GDPR, PIPEDA (Canada), and comprehensive US State Privacy Laws (such as the CCPA/CPRA, VCDPA, CPA, and CTDPA). We extend the following core rights to all our users globally:

  • Access Your Data: You can request a copy of the personal information we hold about you.
  • Correct Inaccuracies: If your information is wrong or outdated, you can update it directly in your account settings or ask us to fix it.
  • Delete Your Data: You can request that we erase your personal information and close your account.
  • Port Your Data: You have the right to receive your data in a structured, commonly used, and machine-readable format so you can transfer it to another service.
  • Withdraw Consent & Opt-Out: Because we rely on your consent to process your data, you can withdraw that consent at any time. This will not affect the legality of any processing we did before you withdrew consent. You can also easily opt out of marketing emails by clicking the "unsubscribe" link at the bottom of any promotional message.

    • Specific Rights for US Residents: We honor the Global Privacy Control (GPC) signal. If you have GPC enabled in your browser, we will automatically recognize it as a valid request to opt out of any applicable tracking. You may also submit privacy requests through an authorized agent.

    To exercise any of these rights, please email legal@tourni.pro. We will respond to your request within 30 days. If you feel we have not addressed your concerns, you have the right to lodge a complaint with your local data protection authority.

    6. Data Security

    We operate with an enhanced data risk profile and take the security of your tournament and personal data very seriously. Our security practices align with SOC 2 standards to ensure your information is protected.

      Our security measures include:
    • Encryption: We use SSL/TLS encryption to protect your data while it travels between your device and our servers. We also utilize Data Encryption at Rest to protect your information while it is stored in our AWS cloud databases.
    • Access Controls: We strictly limit access to your personal data to Tourni.Pro employees who need it to perform their jobs.
    • Two-Factor Authentication (2FA): We offer and encourage the use of 2FA to add an extra layer of security to your account.

    While we implement these robust safeguards, we must be honest: no system connected to the internet is 100% secure. We cannot guarantee absolute security against highly sophisticated cyberattacks. You play a vital role in your own security by choosing a strong, unique password and keeping your login credentials confidential.

    In the unlikely event of a data breach that compromises your personal information, we will notify you and the relevant authorities within the timeframes required by law (typically within 72 hours of discovery).

    7. Data Retention

    Our general rule for data retention is simple: we keep your personal data until account deletion.

    When you choose to delete your Tourni.Pro account, we will permanently erase your personal information, tournament history, and account preferences from our active systems.

      There are a few necessary exceptions to this rule:
    • Financial Records: We are legally required to retain basic transaction history (not full credit card numbers) for tax and accounting purposes, typically for up to 7 years.
    • Technical Logs: We routinely clear our server and security logs after 12 months to balance our security monitoring needs with data minimization principles.

    8. Cookies & Tracking

    We use cookies and similar tracking technologies to make our platform functional and user-friendly.

  • Essential Cookies: These are required for the platform to work. They keep you logged in and remember your security settings.
  • Analytics Cookies: We use Google Analytics to understand how users interact with our site. This helps us see which features are popular and where users get stuck.

    • You have control over your cookie preferences. You can adjust your browser settings to refuse cookies or alert you when they are being sent. Please note that if you disable essential cookies, some parts of the Tourni.Pro platform may not function properly.

    9. Children's Privacy

    Tourni.Pro is designed for a general audience and is not directed at children. We do not knowingly collect personal information from anyone under the age of 16. If you are a parent or guardian and believe your child has provided us with personal data without your consent, please contact us immediately at legal@tourni.pro. If we discover that we have inadvertently collected data from a child under 16, we will delete that information as quickly as possible.

    10. International Transfers

    Because we serve a global community of tournament organizers, Tourni.Pro utilizes a multi-region data residency approach via our cloud provider, AWS. This means your data may be transferred to, stored, or processed in countries other than where you live.

    When we transfer data originating from the EU, EEA, or UK to other countries, we ensure it is protected by appropriate legal safeguards. We rely on adequacy decisions issued by relevant authorities or implement Standard Contractual Clauses (SCCs) to guarantee that your privacy rights travel with your data, no matter where it is processed.

    11. Changes to This Policy

    As our platform grows and privacy laws evolve, we will occasionally update this Privacy Policy.

    When we make significant changes, we will notify you by sending an email to the address associated with your account and by placing a prominent notice on our website. Your continued use of Tourni.Pro after these changes take effect means you agree to the updated policy. You can always find the most current version of this policy at https://www.tourni.pro/privacy, with the "Last Updated" date clearly marked at the top.

    12. Contact Us

    We welcome your questions, feedback, and concerns about privacy. If you need to reach us, you can do so through the following channels:

  • Privacy Team Email: legal@tourni.pro
  • Website: https://www.tourni.pro

    • When you email us, you can expect a response from a real human on our team within 3 to 5 business days.